Returns & Exchanges
At Glen Appliances, we strive to ensure your complete satisfaction with every purchase. If your appliance arrives damaged or defective, our hassle-free return policy allows for a replacement or refund within 10 days of delivery.
Initiate Request
Log into your account and navigate to the 'My Orders' section to select the item you wish to return and submit a request.
Quality Inspection
Our service engineers will visit your location within 48 hours to inspect the appliance and verify the reported defect or damage.
Secure Packaging
Once the return is approved, please ensure the product is packed in its original box with all accessories, manuals, and the warranty card.
Pickup and Refund
We will arrange a free reverse pickup; once the item reaches our warehouse, your refund or replacement will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing